Respondent help
Looking for help with taking surveys?
Cint Panels
If you’re taking surveys with a panel or survey provider owned by Cint and need support, please find your panel in the list below and submit your request for prompt resolution.
Need help with another panel not on this list?
Visit our general help and support page here to have your request directed to the appropriate team. If you are having issues with a survey platform or panel not associated with Cint, please reach out directly to the panel or website where you are experiencing issues for the fastest resolution.
Frequently Asked Questions
What is a panel?
A market research panel is a group of people who agree to take part in surveys and give their opinions about products, services, or ideas. Companies use these panels to understand what people like, need, or think, which helps them make better decisions about what to create or improve.
How to check which panel or survey provider I belong to?
If you’re unsure which panel you belong to, follow the below instructions based on how you first accessed the survey.
Look for emails about survey rewards, which might include the panel name or instructions.
If you joined through a panel website or panel app:
- Check your email for messages from the panel (e.g., survey invites or account updates). These often include the panel name or a link to their website.
- Try logging in to the panel website or app where you originally signed up for surveys.
If you started through a mobile app or game:
- Go back to the app or game where you first saw the survey opportunity. Often, the panel is connected to the app or website that redirected you.
- Check for any in-app messages, history, or links related to surveys.